Cookie Policy
Information about how our website uses cookies and similar technologies, and how you can manage your preferences.
Last updated: February 2026
1. What Are Cookies?
Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently, provide a better browsing experience, and supply information to the website operators.
Cookies may be set by the website you are visiting ("first-party cookies") or by third-party services that provide content or functionality on the page ("third-party cookies").
2. How We Use Cookies
We use cookies for the following purposes:
- Essential functionality — to enable core features such as user authentication, shopping cart functionality, and security protection.
- Session management — to maintain your session as you browse between pages so you remain logged in and your cart is preserved.
- Security — to protect against cross-site request forgery (CSRF) and other security threats.
- Analytics — to understand how visitors use our website so we can improve the experience (not yet implemented; placeholder for future use).
3. Cookies We Use
Essential Cookies
These cookies are strictly necessary for the website to function and cannot be switched off in our systems.
| Cookie Name | Purpose | Type | Expiry |
|---|---|---|---|
| XSRF-TOKEN | Cross-site request forgery protection. Ensures form submissions originate from our website. | First-party | 2 hours |
| nupharma_session | Session identifier. Maintains your login state, shopping cart, and browsing session. | First-party | 2 hours |
| remember_web_* | Persistent login. Keeps you signed in if you select "Remember Me" during login. | First-party | 5 years |
Analytics Cookies (Future)
We may introduce analytics cookies in the future to help us understand how visitors interact with our website. These cookies would collect information anonymously and would only be set with your consent. We will update this policy before introducing any analytics cookies.
4. Third-Party Cookies
When you proceed to checkout, you are redirected to Stripe's secure payment page. Stripe may set its own cookies to process your payment and for fraud prevention purposes. These cookies are governed by Stripe's Cookie Policy.
5. Managing Cookies
You can control and manage cookies through your browser settings. Most browsers allow you to:
- View what cookies are stored on your device and delete them individually
- Block third-party cookies
- Block cookies from specific websites
- Block all cookies from being set
- Delete all cookies when you close your browser
Please be aware that blocking essential cookies will prevent the website from functioning correctly. You may be unable to log in, add items to your cart, or complete checkout.
For information on how to manage cookies in popular browsers:
6. Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for operational, legal, or regulatory reasons. We encourage you to revisit this page periodically to stay informed.
7. Contact Us
If you have any questions about our use of cookies, please contact us:
nuPharma Ltd123 Pharma Lane
London EC1A 1BB
Email: privacy@nupharma.co.uk
Phone: 01234 567 890